Frequently Asked Questions

Here you can find answers to the most frequently asked questions about our products, shipping, and policies.

Is it safe to shop from United Luxury? +

We are a trustworthy and experienced online store that values the safety of our customers. We will give you the tracking number for your order right after you buy it. Plus, our privacy policy keeps all your personal info secure on our website.

Is it legal to buy replicas? +

Yes, it is legal to buy replicas in many countries, depending on the laws of each country. Some countries that are legal to purchase replica watches are the United States, Canada, Australia, Ireland, France, Switzerland, Netherlands, Germany, and Italy. Please remember that laws can change and we advise you to check your local laws before ordering.

Does United Luxury Shop have a retail storefront? +

No, United Luxury Shop does not have a retail storefront. The best way is to order from United Luxury Shop’s online shop easily. Our website is easy to navigate and provides detailed information about products. You can also contact our customer support team if you have any questions or need help with the ordering process. Our team is available to help you 24/7.

Can I get a discount coupon? +

Yes, you can get a discount coupon on seasonal discounts. Sign up for our email newsletter to get notified about any upcoming discounts.

Will you restock items indicated as ‘out of stock’? +

Yes, we will restock items that are out of stock. Please keep checking our website for updates. You can also subscribe to our newsletter to receive notifications about new arrivals and restocks.

What is the quality of your watches? +

Our watches are 1:1 exact replicas, made with the same high-quality materials and craftsmanship as the original. Each watch is inspected by our experts to ensure the highest quality standard before it is shipped. Every watch is guaranteed to look and feel like the original.

Do you offer a warranty on products? How long is the warranty period? +

Yes, our warranty period is 2 years for the Swiss Grade Replica watches. If you have any problems with your order, please contact us at hello@unitedluxuryshop.com with your order number and the email you used to order. Our consultants will help you as soon as possible.

Are replica watches accurate as authentic watches? +

Yes, our replica watches are as accurate as authentic watches. We use high-quality Japanese and Swiss-made movements in our watches, so you can be sure that your watch will always keep accurate time.

What materials do you use for the watch dials? +

We use stainless steel for the watch dials. The stainless steel is scratch-resistant and highly durable.

How long do replica watches last? +

Our replica watches are designed to last forever if you take care of them properly. With regular maintenance and proper care, your watch can last a lifetime.

What is the watch case made of? +

Most of our watches are made of stainless steel, which is scratch-resistant and highly durable.

Can a replica watch be repaired? +

Yes, replica watches can be repaired. If you find that your watch is not working properly, you can contact our customer support.

What is the difference between Swiss and Japanese Movements? +

Swiss movements are known for their precision, accuracy, and long lifespan, making them the highest-quality movements in the watch industry. Japanese movements are also accurate and reliable, and are quartz-based, battery-powered, and require little maintenance. Japanese movements are more economical, making them a popular choice for budget-conscious buyers.

Does the watch come with the original box and papers? +

No, the default price does not include the box and papers. However, you can purchase the original box and papers separately for an additional cost. Please check our accessories page for more details.

Can you send me pictures of the desired model? +

Yes, you can send us the link, pictures, or full name of the watch via email or WhatsApp to request more pictures and videos of the products.

Do you deliver to my country? +

Yes, we deliver worldwide.

How long does shipping take? +

After you approve your QC photos (typically 24-48 hours), shipping via our secured line usually takes 5-10 business days depending on your location.

How can I track my order? +

After your order has been shipped, you will receive an email with tracking information. This will enable you to monitor the progress of your luxury watch as it makes its way to your doorstep.

If you have any other questions that are not answered here, please don’t hesitate to contact our dedicated customer support team. We are committed to providing you with a delightful shopping experience.